Terms and Conditions

These terms govern access to and use of OmniDeed by law firms and authorised users.

1. Acceptance of these terms

By accessing or using OmniDeed, including by creating an account, uploading documents, running analyses, purchasing credits, or downloading generated outputs, you agree to these Terms and Conditions.

If you do not agree to these Terms and Conditions, you must not use the platform.

2. What OmniDeed is

OmniDeed is a document intelligence platform designed for UK conveyancing firms. It supports legal professionals by helping them extract, organise, review, and analyse property and legal documents across commercial and residential workflows.

OmniDeed may generate draft reports, comparisons, issue summaries, risk indicators, lease-related outputs, and grounded question-answering results. These outputs are provided as workflow support tools only.

3. Professional use only

OmniDeed is intended for use by law firms and their authorised personnel. It is not a consumer legal service and is not intended to provide direct advice to members of the public.

You are responsible for ensuring that access to the platform is limited to appropriately authorised users within your organisation.

4. No legal advice or replacement for professional judgment

  • OmniDeed is not a law firm and does not provide legal advice.
  • Use of OmniDeed does not create a solicitor-client relationship between OmniDeed and any end client of your firm.
  • Outputs are drafts or review aids only and must be checked by a qualified legal professional.
  • Your firm remains responsible for supervision, verification, legal interpretation, client advice, and final decisions.

5. User responsibilities

You are responsible for the accuracy, completeness, and legality of documents and data uploaded to the platform.

You must review all outputs critically and determine whether further legal, factual, or professional investigation is required before relying on them.

  • Check source documents and underlying facts before acting on outputs.
  • Ensure uploaded material is legible, relevant, and lawfully provided.
  • Use appropriately qualified personnel to review draft outputs before external use.

6. Accounts and organisation access

Accounts may be issued to individuals acting on behalf of an organisation, such as an SRA-registered law firm or similar professional entity.

You are responsible for maintaining the confidentiality of login credentials and for activity carried out under your account or organisation workspace.

7. Uploads and customer content

You confirm that you own uploaded content or have the necessary rights and permissions to use it with OmniDeed.

You grant OmniDeed a limited right to host, process, analyse, and store uploaded content as reasonably necessary to provide the platform, maintain security, support platform operations, and enforce these terms.

8. Acceptable use

  • Do not upload unlawful, infringing, malicious, or misleading material.
  • Do not attempt to interfere with, reverse engineer, scrape, or disrupt the platform.
  • Do not use the platform in a way that breaches confidentiality obligations, data protection law, or professional conduct obligations.
  • Do not present AI-generated outputs as unchecked final legal advice.

9. Credits, billing, and payments

OmniDeed may operate on an organisation-level credit model, with different credit types applying to different tools or workflows.

Pricing, credit quantities, expiry rules, and billing terms shown at the point of purchase or agreed separately with your organisation form part of your contract with OmniDeed.

Payments may be processed by third-party payment provider Stripe.

10. Refunds

Unless required by law or otherwise agreed, fees for digital services, consumed credits, and completed processing are generally non-refundable.

If you believe your organisation has been charged incorrectly, you should contact support promptly with the relevant billing and workspace details.

11. Availability and changes

OmniDeed aims to provide a reliable service, but uninterrupted availability is not guaranteed.

We may update, modify, suspend, or discontinue parts of the platform for maintenance, security, legal, operational, or commercial reasons.

12. Intellectual property

The OmniDeed platform, including its software, interface, branding, prompts, workflow design, and related materials, belongs to OmniDeed or its licensors.

Subject to these terms, your organisation may use generated outputs internally for its professional conveyancing workflows and related client work.

  • You must not resell or sublicense the platform unless expressly agreed.
  • You must not copy or reproduce the platform to build a competing service.

13. Disclaimers

  • OmniDeed does not guarantee that any output is complete, error-free, or suitable for reliance without review.
  • OmniDeed does not guarantee that every legal issue, title issue, lease issue, search issue, inconsistency, or risk will be identified.
  • Output quality depends in part on document quality, completeness, and the clarity of source material.

14. Limitation of liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

Subject to that, OmniDeed will not be liable for indirect, incidental, consequential, or special loss, including loss of profit, loss of business, loss of opportunity, or losses arising from reliance on unchecked outputs.

To the fullest extent permitted by law, total liability arising out of or in connection with the platform will be limited to the amount paid by your organisation for the relevant service in the 12 months before the claim arose, or £100 where no paid use occurred.

15. Suspension and termination

We may suspend or terminate access where these terms are breached, where misuse or security risk is suspected, or where suspension is required by law or third-party provider constraints.

Your organisation may stop using the platform at any time, subject to any minimum contractual term agreed separately.

16. Privacy and data handling

Use of OmniDeed is also subject to the applicable Privacy Policy and any related data processing terms made available by the platform.

Your organisation remains responsible for its own legal obligations in relation to confidentiality, client matter handling, and data protection compliance.

17. Changes to these terms

We may update these Terms and Conditions from time to time. Where changes are material, we will take reasonable steps to notify users or organisations through the platform or website.

Continued use of OmniDeed after updated terms take effect will constitute acceptance of the revised terms.

18. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over disputes arising out of or in connection with these terms, unless mandatory law requires otherwise.

19. Contact

For questions about these Terms and Conditions, please contact OmniDeed using the support or contact details published on the website.

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